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Product Service Alerts

Date Instrument Affected Description Document
Feb. 2024 ArtelWare, Artel PCS, Artel MVS ArtelWare software patch for versions 2.0, 2.0.1, and 2.1 - Improvements, bug fixes, compatibility 7A7478
Jan. 2024 Osmometers, Solentim Products, Artel Products, Anoxomat January 2024 Service Policy Notice - Advanced Instruments Customers CL00163 Rev. 7
Jan. 2024 Artel MVS with ArtelWare 2.0 and 2.1 January 2024 Product Notice - Advanced Instruments Customers MVS Calibration Notice
Sep. 2023 Artel MVS September 2023 Product Notice - Advanced Instruments Customers MVS Stock 1 Notice
Aug. 2023 Osmometers, Solentim Products, Artel Products August 2023 Service Policy Notice - Advanced Instruments Customers CL00163 Rev. 6
Mar. 2023 ArtelWare, Artel PCS, Artel MVS March 2023 Software Service Policy Notice - Advanced Instruments Customers 7A7288D
Feb. 2023 Osmometers, Solentim Products, Artel Products February 2023 Service Policy Notice - Advanced Instruments Customers CL00163 Rev. 5
Apr. 2022 Osmometers April 2022 Service Policy Notice - Advanced Instruments Customers CL00163 Rev. 3
Jan. 2022 Osmometers January 2022 Service Policy Notice - Advanced Instruments Customers CL00163 Rev. 2
Jan. 2021 Osmometers and Anoxomat II January 2021 Service Policy Notice - Advanced Instruments North American Customers CL00163 Rev. 1
Jan. 2021 Osmometers and Anoxomat II January 2021 Service Policy Notice - Advanced Instruments Customers Outside of North America CL00164 Rev. 1
Mar. 2020 Clinical Osmometers March 2020 User Guide Addendum - Manufacturer Recommendation for Quality Control CL00180 Rev. 2
Oct. 2020 Clinical Osmometers October 2020 User Guide Update Notice - Manufacturer Recommendation for Quality Control Addendum CL00230 Rev. 0
Jan. 2020 Fiske 210, 210, 2020, 3320, 3900 January 2020 OUS Service Policy Notice – affecting models Fiske 210, 2020, 3320, 3900 CL00164 Rev. 0
June 2018 3LA085, 3MA028 June 2018 Service Alert: Bio-Rad Product Quality Notice - Impact on Advanced Instruments Osmometers CL00073 Rev. 1
March 2019 3MA028, 3LA085 March 2019 Service Alert: Manufacturer Recommendation for QC CL00107 Rev. 0
Oct. 2019 3MA028, 3LA085 October 19 Service Alert - Manufacturer Recommendation for QC CL00146 Rev. 0
Nov. 27 2019 3MA028, 3LA085 October 19 Service Alert - UK Manufacturer Recommendation for QC CL00151 Rev. 0
Dec. 2019 Fiske 210, 210 December 2019 Service Alert: Product Discontinuation Notice for Fiske 210 in North America CL00155 Rev. 0
Jan. 2020 Fiske 210, 210, 2020, 3320, 3900 January 2020 Service Policy Notice – affecting models Fiske 210, 2020, 3320, 3900 CL00163 Rev. 0
Mar. 2020 3MA028, 3LA085 March 2020 Service Alert - OUS Manufacturer Recommendation for QC CL00175 Rev. 0