Service Agreements
Installation and Training
Validation Services
Linearity Reports
Advanced Care Service Agreements
Only our service experts are 100% certified and trained to service and repair your instrument.
Manage your Maintenance Budget
A service agreement eliminates unplanned expenses and the extra time needed to get approval for unbudgeted costs – you’ll be prepared for unexpected repairs.
Keep your Instrument in Optimal Performance
Your service agreement includes annual preventive maintenance that keeps your instrument running in top condition. Maximize instrument performance and decrease instrument downtime.
Installation and Training Services
Get your instrument installed fast and your team onboarded quickly. We’ll install your instrument and train your team with the skills needed to maximize productivity.
Topics include:
- Proper installation and setup
- Unpacking and inspection
- Instrument training for staff
- Inspector-ready training documentation
On-site and virtual training and installation packages are available.
Validation Services
An Advanced Instruments-certified technician provides on-site method comparison, precision, and linearity validation in a single on-site visit.
An ideal option for when you are purchasing a new instrument
- Easily transition from an old instrument to a new one with no downtime
- Maximize your warranty period with a quick setup
Get peace of mind knowing that your instrument is compliant
- Verify your new instrument’s accuracy, repeatability, and linear response across its analytical measurement range (AMR).
- Ensure adherence to regulatory guidelines, including CAP & CLIA
- Receive a certification of validation for lab management records and audits
Linearity Reports
CAP and CLIA require verification of your instrument’s analytical measurement range (AMR) before introduction intro your lab and every 6 months for instruments placed in service. Use our linearity sets to demonstrate linearity throughout AMR.
Inspector-ready reports are as easy as 1-2-3. Simply test your instrument’s linearity and submit your results to us. We analyze the data and provide an easy-to-understand report that meets CAP and CLIA requirements.
Our support services keep your lab running smoothly and your costs under control.
Contact us today to learn how our clinical services can help maximize the productivity of your clinical laboratory.
