Qualification Services
Installation and Training
Service Agreements
Qualification Services
Regulated environments require documented proof that your process consistently produces quality products. Our qualification services with certified service engineers and comprehensive expert-approved documentation ensure total peace of mind.
We offer:
Installation & Operational Qualification: Performed at instrument purchase. This service verifies and documents instrument delivery, installation, and configuration as per the manufacturer’s standards ensuring fast and reliable commissioning of your instrument.
Requalification: Performed annually and ensures the performance of instrument within operating ranges as per specifications.
Installation and Training Services
Get your instrument installed fast and your team onboarded quickly. We’ll install your instrument and train your team with the skills needed to maximize productivity.
Topics include:
- proper installation and setup
- Unpacking and inspection
- Instrument training for staff
- Inspector-ready training documentation
On-site and Virtual training and installation packages are available.
Advanced Care Service Agreements
Only our service experts are 100% certified and trained to service and repair your instrument.
Manage your Maintenance Budget
A service agreement eliminates unplanned expenses and the extra time needed to get approval for unbudgeted costs – you’ll be prepared for unexpected repairs.
Keep your Instrument in Optimal Performance
Your service agreement includes annual preventive maintenance that keeps your instrument running in top condition. Maximize instrument performance and decrease instrument downtime.
Our support services keep your lab running smoothly and your costs under control.
Contact us today to learn how our biotech services can help maximize the productivity of your biomanufacturing.
